Terms & Conditions

These terms explain how the site, orders, payments, shipping, and support work. By placing an order, you accept these terms and the linked policies.

Last updated: 4 August 2026

01

Who we are

virasat-namkeen.com is the D2C store for the Virasat brand, operated by VAISHNIM SONS LLP. Garlic Gathiya is manufactured by Shree Balaji Restaurant, Rani, Pali, and relabelled and marketed by VAISHNIM SONS LLP.

Business address: Opp. Hotel Balaji Palace, Kenpura Road, Pali, Rajasthan — 306115.

GSTIN 08AAZFV8299B1Z7

02

Product information

We aim to keep the product name, pack size, ingredients, allergens, nutrition, MRP, quality proof, manufacturer, marketer, FSSAI licences, storage, and best-before information consistent with the verified pack and site sources.

This is an edible product. Read the ingredients and allergen declaration before ordering. Check the product information carefully if you are sensitive to groundnut, gram, tree nuts, or sesame.

03

Prices and shipping

All site amounts are in Indian Rupees. Applicable taxes are included in the product MRP. The 2-Pack is ₹280 plus ₹49 shipping. The 3-Pack Ghar Pack is ₹420 with FREE shipping. The 4-Pack is ₹560 with FREE shipping and a free 50 g sampler.

The final payable shown at checkout is the selected combo price plus any stated shipping charge. Cashfree shows the same total before you complete payment.

04

Placing an order

You are responsible for providing the correct name, phone number, address, and PIN code when submitting an order. An order is not a final paid order until Cashfree confirms a successful payment to our server.

We will tell you if we cannot accept an order because of stock, serviceability, a duplicate order, an incorrect amount, suspected misuse, or an unavoidable operational issue. If we cancel after receiving a confirmed payment, we will return the full amount received through the original payment path.

05

Payment

Checkout is prepaid through Cashfree and supports the payment methods enabled there, including UPI, cards, and net banking. Cash on delivery is not available.

A payment is treated as successful only after Cashfree confirms it to our server. You do not need to send a screenshot, payment reference, or separate confirmation. Never share your UPI PIN, card PIN, OTP, or banking password with Virasat support.

06

Cancellation, refund, and replacement

Contact customer care as soon as possible to cancel before dispatch. We do not charge a customer cancellation fee.

After dispatch, an edible product cannot be cancelled or returned because of a change of preference. The Refund/Cancellation Policy applies to damaged, defective, incorrect, materially different, or eligible late orders. These terms do not reduce your statutory consumer rights.

07

Shipping

We deliver to serviceable Indian PIN codes through courier partners. The Shipping Policy explains estimated timing, tracking, charges, address corrections, delays, and failed delivery.

08

Site use

Use the site only for lawful purposes. Do not tamper with, disrupt, or misuse the site, Cashfree checkout, order references, content, brand assets, or support channels, including for fraudulent payment activity.

09

Brand and content

The Virasat name, wordmark, pack artwork, site design, photography, copy, and other brand material belong to VAISHNIM SONS LLP or their respective rights holders. Do not reproduce or commercially use them without written permission, except for ordinary personal purchase use.

10

Liability

To the extent permitted by law, we are not responsible for indirect loss caused by a site interruption, third-party courier, bank, payment provider, or network issue. This does not exclude liability for negligence, fraud, product defects, consumer protection, food safety, or any right that the law does not allow us to exclude.

11

Changes

We may update these terms when the product operation, law, or service process changes. The updated date will appear on this page. Unless the law requires otherwise, the terms live when you placed your order apply to that order.

12

Governing law and grievance

These terms are governed by Indian law. Without affecting applicable consumer-forum rights, disputes are subject to the jurisdiction of Pali, Rajasthan.

For help or a grievance, email vaishnimsons@gmail.com or call +91 97999 74457.

We aim to acknowledge a consumer grievance within 48 hours and resolve it within one month, where applicable under Indian e-commerce rules.

Name: Gourav Kumar Vaishnav
Designation: CEO
Email: vaishnimsons@gmail.com
Phone: +91 97999 74457

Authentic Desi Namkeen